Contact · Strong Tower Consulting
Let's look at your operation.
Tell us what's slowing you down: a system that's fighting you, a project that's stalled, data you can't trust, or growth your technology can't keep up with. An advisor will get back to you within one business day.
Engagement Pathways
Carrier Consultation Pathways, Diagnostic Inquiry Routing & Engagement SLA Matrix
When motor carriers reach out to Strong Tower Consulting, every inquiry is evaluated by veteran freight systems architects, never junior sales representatives:
| Consultation Pathway | Target Fleet Profile & Need | Expected Technical Deliverable | Advisor Assignment & SLA | Engagement Onboarding Path |
|---|---|---|---|---|
| Technology Assessment Diagnostic Health Check |
Carriers (10 to 500+ units) experiencing dispatch bottlenecks, billing lag, or spreadsheet proliferation. | 6-Pillar Technology Health Scorecard, system architecture map, and prioritized operational roadmap. | Within 4 Business Hours Scott Elliott (Founder & Principal Architect) |
Initial 45-minute discovery consultation, current-state workflow scoping, and fixed-fee assessment agreement. |
| TMS Selection & Go-Live Implementation & Cutover |
Fleets outgrowing legacy software or planning an enterprise TMS implementation (Truckmate, McLeod, TMW). | Vendor-neutral evaluation matrix, 5-phase data migration plan, and go-live command center runbook. | Within 4 Business Hours Senior TMS Implementation Specialist |
Requirements workshop, demo script drafting, vendor contract review, and cutover milestone timeline. |
| SQL Mining & Revenue Recovery Cash Flow & Margin Leakage |
Carriers suspecting unbilled accessorials, fuel surcharge lag, or unrecovered driver detention charges. | SQL diagnostic audit, lane profitability cubes, and automated QuickBooks / Sage Intacct GL sync plan. | Within 1 Business Day Database Architect & BI Specialist |
Secure database query authorization, sample ledger review, and revenue leakage audit delivery. |
| Fractional Freight CIO / M&A Executive Technology Counsel |
Fleet owners, CFOs, or equity groups acquiring a carrier or modernizing fleet technology leadership. | 3-Year Freight IT Strategic Roadmap, CapEx budget, or Pre-Acquisition Technical Due Diligence Dossier. | Same-Day Executive Callback Scott Elliott (Founder & President) |
Mutual NDA execution, executive strategy alignment call, and board advisory charter establishment. |
| Live Emergency Dispatch Triage Critical Systems Outage |
Operating carriers with database crashes, EDI gateway failures, or dispatch-blocking server errors. | Immediate database stabilization, lock release, and failover support with 24-hour post-incident RCA. | 15-Minute Guaranteed Callback Direct to On-Call Systems Engineer (763-244-1373) |
Immediate secure remote bridge, live database diagnostic trace, and operational recovery. |